Kiely Family of Companies COVID-19 Response

UPDATE: 3.31.20​

Dear Team Members,
What our great nation is going through is unprecedented.    

For those of us who were recently laid off, please accept from my father and I our most heartfelt sympathy. For those of us still employed, we must work hard and serve each other to find our way through this new challenge. We know that the success of this company is built on all of our team members; those currently displaced and those that are still with us, and not just one or two but all of us together.
The economic effect of COVID-19 is far reaching and has drastically affected our world, our management and our union.  COVID-19 has impacted every industrialized nation in the world. Our management team has suffered a large layoff and wage reduction. The union has also suffered large layoffs.  What we do know is that COVID-19 will have, like all disasters, a crisis, a containment and a recovery.  The frustrating part is trying to understand the time frame that surrounds this process.
My father and I are optimistic about the opportunities for KIELY in this uncertain future and see renewed opportunities for all of our team members. The goods and services we produce at KIELY are essential to the human experience.  The importance of infrastructure including natural gas, water, sewer and transportation cannot be underestimated. The fact that our government has so far allowed our industry to continue some work indicates not only how important what we do for society is but also sheds some light on the role infrastructure will play in the recovery of our great nation.  
COVID-19 is solely the reason for our layoffs and salary reductions. We remain optimistic that as our nation begins to win the battle against COVID-19 that we will return to the company we were just a short time ago and be able to invite all of our displaced team members back to work. The return of displaced team members and reduced salaries to normal levels is our primary goal.  
In the meantime, we wish you and your family great health and well-being. Much of our career center will remain in place to help you the best we possibly can. Please make sure to check in with them on anything related to your insurance or employment.  
In closing, every team member at KIELY is going to work hard to put our companies on course to regain the momentum we have enjoyed for so long and my father and I look forward to the day that we can all return to normal.
Jack and John Kiely  

UPDATE: 3.17.20​


As I am sure you are aware, the governors of the tri-states and PA came out today with significant social distancing standards for the foreseeable future.  Along those lines, we wanted to continue to communicate with you regarding the measures we are taking to ensure that our team members, and your safety, remain our top priority.


To date, we have taken the following  preventative measures to mitigate the potential spread of the virus:

  • Formed a crisis management team to lead us through this difficult time, ensuring we understand industry best practices and recommendations from health organizations, state, and federal governments

  • Ensuring our leaders have succession plans in place when possible

  • Restricted travel for our team members

  • Identified business critical operations and processes and altered accordingly

  • Restricted our Civil Management Team from all being together in the same room, at the same time

  • Ordered, and in many cases already installed, hand sanitizing stations at our facilities on top of providing hand sanitizing pumps

  • Encouraged virtual meetings vs. in-person meetings

  • Limited visitors coming into our facilities

  • Restricted deliveries to only our lobbies

  • Stopped in-person interviews and asked applicants to apply to open positions online

  • Asked our leaders to identify positions where alternate working arrangements can be made

  • Encouraged sick team members to stay home in an effort to keep our work environments and team members healthy


Our commitment to your safety and well-being is paramount, and we will continue to reflect best practices and minimize risk to our team members to the extent possible. 


Over the course of this week, we will be increasing the number of team members that work remotely to increase our work distancing.  Managers in each department and section will be working through how best to support this initiate in the coming days.  Our training calendar will be scaled back to avoid large meetings and will be performed remotely where possible.  Internal meetings will be limited to no more than three (3) persons with Teams or other remote hosting being utilized as much as possible. 


If you are not feeling well and exhibit any potential signs of the virus, please do not come to work and notify your supervisor as soon as possible.  If you have been in contact with anyone who has contracted the virus please do not come to work and notify your supervisor.  Every effort will be made to have you work from home and limit team member exposure during a self-quarantine period. 


We realize there are many challenges that come along with the current situation, such as childcare and supplies at home.  Each team member’s situation is unique, and we are committed to listening to your concerns as we work through this difficult time together.  If you have any issues please contact your supervisor. 


Our expectation is simple: take care of one another, be professional, and compassionately hold each other accountable.  Leaders at KIELY will listen to concerns and try to help, and team members will make decisions that are best for their families and our business.  You have our commitment that we have many people monitoring the latest developments, and we will communicate – and sometimes over-communicate – accordingly in the coming days and weeks.


Please expect an individualized communication for your team, led by your manager or business leader, to happen within the next 24 hours. 


As always, we thank you for your continued dedication and effort.

UPDATE: 3.9.20


We continue to monitor the latest available information and best practices as it relates to COVID-19, known as Coronavirus.


In the spirit of team member safety and well-being, we are taking the following additional measures, effective immediately:

  • We are requesting that all team members take their laptops home with them every day in the event there is reason to close the workplace or you feel ill.  This will help to ensure business continuity.

  • If you are not feeling well and exhibit any potential signs of the virus, please consider working from home and notify your supervisor as soon as possible.

    • Additional information regarding symptoms and signs can be found here

  • Non-essential travel, such as conferences, shall be cancelled or postponed until further notice.

  • Non-KIELY team members / visitors should be limited to business critical visits only.

    • For example, we need a plumber to fix a leak in the kitchen this would continue.  Scheduling a client to visit our office for a tour should be put on hold until further notice.

  • Please do your part in keeping our offices clean.  This would include wiping your work surfaces, door handles, cabinet doors, and tables in your work area daily with a disinfecting wipe or spray.  Please see your manager if you need supplies and we will work with them accordingly.


Should you feel ill, we are not requesting any change in our normal reporting process, please inform your supervisor as soon as possible.

However, if you feel there may be a greater exposure issue for you, please reach out to a member of the Human Resources team immediately.


Remember, a strong focus on common best practices is a good preventative measure where we all can contribute. 

Please reference the prior e-mail below for additional detail.

Our Director of Safety, Dan Francisci, is diligently working to identify best practices to keep team members who have direct interaction with customers safe. More updates will be available and shared as soon as new protocols are determined. 


Thank you for your cooperation.


At KIELY, we believe in ensuring that our team members, and their safety, are our top priority.


In light of the recent emergence of COVID-19, known as Coronavirus, I wanted to remind us about a common best practice we can all perform to do our part in staying healthy.

According to the CDC (Center for Disease Control), properly washing and / or sanitizing your hands is commonly known as a best practice to help prevent the spread of germs and bacteria. 

Below is additional helpful information:


From the Centers for Disease Control (CDC):

As a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.

  • Avoid touching your eyes, nose, and mouth.

  • Stay home when you are sick.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

  • Follow CDC’s recommendations for using a face mask.

    • CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.

    • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

For information about hand washing, see CDC’s Handwashing website

For information specific to healthcare, see CDC’s Hand Hygiene in Healthcare Settings

These are everyday habits that can help prevent the spread of several viruses. CDC does have specific guidance for travelers.

At this time, we are encouraging our managers to ensure there is an ample supply of hand sanitizers available for your convenience. We also have ordered hand sanitizing dispensers for all of our locations. 

Also, if your health is of concern and you are exhibiting symptoms of illness, please work with your manager regarding any necessary time away or alternate work arrangements.

Thank you for your diligence as we work toward a healthy and prosperous 2020!

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